Terms of service
Welcome to Gemsrang! By using our website and purchasing from our online store, you agree to abide by the following terms and conditions. Please read them carefully before making a purchase.
1. General
• These Terms & Conditions apply to all transactions on our online store.
• Gemsrang reserves the right to update or modify these terms at any time without prior notice.
• All gemstones sold by Gemsrang are 100% natural and certified, ensuring authenticity and quality.
2. Product & Pricing
• All gemstone images on our website are for reference purposes. Slight variations in color and appearance may occur due to photography and screen settings.
• Prices are listed in INR (₹) and are subject to change without prior notice.
• We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
3. Orders & Payments
• Orders are processed only after full payment is received.
• We accept multiple payment methods, including credit/debit cards, UPI, and net banking.
• In case of failed transactions or payment issues, please contact your bank or our support team.
4. Shipping & Delivery
• We offer secure and insured shipping across India. Delivery times may vary depending on location and courier service.
• Customers must provide an accurate shipping address. We are not responsible for delays or losses due to incorrect information.
• In case of damage during transit, customers must report the issue within 24 hours of delivery.
5. Cancellations
• Orders can be canceled before shipment. Once shipped, the order cannot be canceled, but the 7-day refund policy will apply for eligible items.
6. Authenticity & Certification
• All our gemstones are natural, high-quality, and certified by reputed gemological laboratories. Certification details will be provided with the purchase.
7. Liability & Disclaimers
• Gemsrang is not responsible for any indirect, incidental, or consequential damages related to the purchase or use of our products.
• We do not provide astrological guarantees or warranties regarding the effects of gemstones.
8. Governing Law
• These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of Delhi courts.
For any queries or support, contact our customer service team.
Gemsrang – Trusted Natural Gemstones